Do Dhaam Yatra Kedarnath & Badrinath by Private Helicopter

·         FIXED FLIGHT TIMINGS

This is a Daily Fixed Departure Helicopter tour, and all departure timings of each destination is fixed. Therefore, passengers must ensure they report as per the scheduled ETDs at the helipads throughout the tour, other-wise they will be considered NO-SHOW.

However, Helicopter Operater reserves the right to change/postpone the timings of flying, subject to weather/force majeure reasons.

·         COVID TRAVEL GUIDELINES

COVID protocols shall be adhered by the passengers and Helicopter Operater as per the effective mandate of the government. Without adhering to the government guidelines, boarding can be denied to the passengers without refund.

·         HELICOPTER WEIGHT LIMITATION

Maximum weight capacity of the helicopter is 450 kg (excluding baggage weight).

Passengers are taken on board depending up on the load and temperature conditions. Pilots call will be final. Total weight of all passengers on board must be within this limit. Hence, passengers are required to provide us their exact weights at the time of booking.

·         PASSENGER WEIGHTS

Passengers have to submit their correct weights at the time of booking. If any change in weight found at the time of their travel from the submitted weights, which would exceed our aircraft’s weight carrying capacity of 450 kg, passenger(s) would be deboarded & cancelled for the Heli-tour without any refund.

·         OVERWEIGHT CHARGES: ON PER SEAT BASIS ONLY

Overweight charges are applicable @ INR 500/kg. This will be chargeable to passengers weighing above 75 kg. But excess weight (not exceeding helicopter’s total weight limitation) will only be calculated on the total excess weight above the total permissible weight of all the group members combined, i.e., permissible weight = 75 Kg x (No. of pax).

Furthermore, any discrepancy found in the weights of the passengers, which would be chargeable as per the overweight criteria, the same would be collected prior to boarding of flights.

·         BAGGAGE ALLOWANCE

Only one baggage weighing a maximum of 5 kgs is allowed per passenger.

It Is not permitted to carry suitcases or any other luggage bags in the helicopter.

·         In view of our helicopters’ limited weight carrying capacity, we reserve the right to shuffle passengers between helicopters to manage the right weight for safe flying in the hills. Therefore, passengers travelling together may not be accommodated in same helicopter flight.

·         SEATING CAPACITY

The maximum seating capacity for our helicopters is 06 passengers + 01 Crew.

·         INFANTS

Infant below 2 years or 12kg are accommodated free of charge. For verification of age of the child, ID proof/birth certificate of the child will be checked.

·         Depending up on weather/force majeure conditions, Helicopter Operater might cover the Dhams Interchangeably.

·         Breakfast/lunch can be arranged at either of the Dhams, depending up on the time of departure from Sersi.

·         We strongly advise our passengers to keep one additional day at hand, to avoid inconvenience in case passengers get stuck at any of the destinations due to bad weather or force majeure scenarios.

·         ADD-ON SERVICES

Confirmation of additional services such as Maha Abhishek Puja, Rudra Abhishek Puja, or any other additional service, has to be provided by the passengers at the time of booking. Payment for the Puja’s are collected by our staff at Sersi, as we need to arrange the Puja in advance.

·         BAD WEATHER & FORCE MAJEURE DISCLAIMER

Flying in hills are subject to bad weather, and many Force Majeure factors like delayed Air Traffic Clearances/Permissions, VVIP movements, valley flying by Indian Air Force (NOTAM), sudden occurrence of technical snag in aircraft, illness of flying crew or late reporting of the passengers at the helipads, among others. Therefore, passengers must be prepared to face any eventuality and inconvenience in case of such scenarios.

·         Any donations, tips, pitthu, palki/pony and porter charges will be borne by the passengers. 

·         AADHAR Card copies are to be shared by all Indian passengers, & passport in case of foreign nationals.

·        Helicopter Operater has its own crew at all the Dhams. For any guidance or assistance, passengers are free to reach out to them.

·         Network connectivity at Badrinath is very poor. BSNL & Jio are the main telecom services, that work in these regions mostly, but not always. However, our staff shall be with the passengers for assistance at all times.

·         All temples in Chardham sector are located at high altitude, therefore passengers are advised to carry medication during travel. Also, they are advised to carry heavy woollen clothing with them, because during evenings & nights, the temperature can drop drastically.

·         MEDICAL EMERGENCIES

Helicopter Operater will not be liable for any medical emergency on the ground to the passengers. Therefore, in your own interest, passengers are hereby advised to kindly consult a doctor and get medical check-up done before commencing the yatra. Medical check-up is mainly required if a passenger has any medical ailment or condition.

·         CARRIAGE BY AIR ACT, 1972

The carriage is subject to Helicopter Operater Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non-international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

·         Helicopter Operater the right to cancel passengers, who are unruly, abusive, intoxicated, sick, mentally unfit or anyone else whom we deem to be unsafe to fly. No refund shall be done to such passenger(s).

·         CANCELLATIONS POLICY:

If passengers cancel their booking prior or after commencement of tour, following cancellation charges will be applicable -

o   More than 15 days prior to travel date:                   40% of total tour cost.

o   Between 08 to 15 days prior to travel date:            60% of total tour cost.

o   07 or less days prior to travel date:                           No Refund.

o   No show:                                                                         No Refund.

o   After commencement of tour:                                    No Refund.

o   FORCE MAJEURE & BAD WEATHER REFUNDS:

-            Basis of Refund:

-          Tour Cost: Full refund toward the proportionate amount of the cancelled sector as below-

o   Cancellation of Complete tour – Full refund, minus INR 5,500 per person toward the flight preparation & ground arrangement charges.

o   Only Badrinath ji – INR 2,00,000 (tax inclusive for 06 pax).

Ekdham Badrinath Dham tour will be chargeable to the passengers in case only Badri Dham is covered.

o   Only Kedarnath ji – INR 50,000 (tax inclusive for 06 pax).

Ekdham Kedarnath Dham tour will be chargeable to the passengers in case only Kedar Dham is covered.

-          Additional Services: Deduction of any additional services provided at any of the Dhams during the tour of the passengers will be deducted over and above the refundable Tour Cost.

-          Refund against any unutilized service would not be calculated separately and be added to the refundable amount.

-            COVID-19 Case, or any National/State Emergency:

In case passengers test COVID positive before the travel, or the Yatra gets called-off by the government, or any National or State emergency is imposed, there will be no refunds applicable.

However, passengers will be provided a Credit Voucher by Heli Operater against the advance paid, which will be valid for one year. It can be utilised against any of our helicopter tours or charter services (for the full amount of the credit voucher), by the passengers or any of their friends/relatives.

·         BAD WEATHER & FORCE MAJEURE POLICIES:

§  Where bad weather, technical snags or any force majeure reason beyond Heli Operater Services’ control results in the cancellation of your flight being delayed or cancelled, Heli Operater Services will not be liable in any way for the cancelled or delayed flight. However, refund will be given to clients as per our refunds policy. Any kind of inconvenience caused because of cancellation of flights is beyond the control of the operator. No compensation or reimbursement for accommodation, transportation, meals or any other extra travel expenses done by the passengers shall be offered in the event of cancellation of a flight.

§  In case tour departure does not take place from Sersi as per the scheduled departure timing due to above reasons, our team will propose the possible revised itinerary within our package duration, but without any extension of timings.

§  In case flying does not take place during the entire day, tour will be considered as cancelled & full refund as per our policies will be made.

§  In case the passengers would like to consider taking the tour on the next available date, a fresh booking can be made for the same. Our team will propose the available options to the passengers.

The balance/unutilized amount against previous booking can be adjusted against the fresh booking. And any extra costs that would be accruing, will have to be borne by the passengers.

§  New Dodham passenger(s) scheduled for departure from Sersi on any respective travel date shall be our top priority, over the back-log passenger(s) of previous days(s).

§  In case the tour departs from Sersi as per schedule but gets disrupted, while the tour is ongoing, our team will propose the possible revised itinerary within the scheduled package duration, but without any extension of timings.

§  Any extension, proposed by the passengers, in the package will only be considered at an extra cost and subject to operational viability.

§  Additional night halt charges will be payable by the passengers to hotels on direct payment basis, when they get stuck for additional nights due to bad weather/force majeure reasons.

§  If any passenger(s) require ferry flights to be operated for them in emergency, cost for the same will be charged to the party @ INR 90,000/hr plus GST.

·         Any increase in government levies or taxes, after the confirmation of booking, will be extra chargeable to the passengers. Payment against the same will have to be made before the commencement of tour.

·         DISPUTES

Disputes as to legality, interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.

·         Bookings will be taken, considering there is acceptance of the above-mentioned terms & conditions by the party.